Support

We have listed the most frequently asked questions below. Feel free to contact us if you have any other questions.

Our reports

All our reports meet the highest standards.

How reliable are the Product Regulatory Compliance Assessment and the Report?

How about approved amendments and transition periods?

Is the Product Regulatory Compliance Report the equivalent of a Cosmetic Product Safety Report (CPSR)?

Is the Product Regulatory Compliance Report the equivalent of a Product Information File (PIF)?

The application

Answers to your questions about the use of the application.

Why is my product category not in the list?

Why is my ingredient (INCI) not on the list?

Why do I have to add a pH value for some products?

What does the red exclamation mark mean?

What does the blue exclamation mark mean?

Why is it not possible to update a product (composition) after I have generated a report for that product?

Example reports

Here you can download our example reports.

Regulatory Compliance Report (pdf)
download our example report

Contact us

Please contact us if you have questions about our services. Fields marked with an * are mandatory.

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